Sorina Simona Savin

Croatia UTC+0

Operations professional with 6+ years leading remote, multicultural teams across 7 countries in the BPO industry. Experienced in managing 100+ agents, coaching Team Leads, owning KPIs end-to-end, and driving measurable performance improvements. Fluent in 4 languages (Croatian, Romanian, English, Dutch). Remote-ready, highly organized, and comfortable operating at both the strategic and execution level.

At a glance

Level Senior

Experience 7 years

Looking for

Full-Time

Open to

Video Interview

Paid Trial

Background Check

NDA

Message Sorina — Coming Soon

Skills

Artificial Intelligence Coaching Training and Development Active Listening Back Office Support Chat Support Conflict resolution Customer Service Customer Support Ecommerce Email Support English Speaking Helpdesk Support Product Knowledge Content Creation Instagram marketing ChatGPT Client Relationship Management Collaboration Communication Computer Literacy Creative Problem Solving Creativity Critical Thinking

Membership Details

Member Since

June 13, 2026

Last Active

12 days ago