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Sindile Msikinya

Sindile Msikinya

Customer Service specialist 8,Customer Service professional with 8+ years of experience in high-volume customer contact environments. Skilled in handling 90+ inbound calls daily, resolving customer queries and complaints, managing CRM records, and providing accurate information while maintaining excellent service standards. Consistently achieved 100% Quality Assurance (QA) scores and strong customer satisfaction. Experienced in working with KPIs, service-level targets, problem solving, and professional communication in fast-paced environments.

South Africa
English
Fluent
Remote Exp.
1-3 Years
US Overlap
Full Overlap
Availability
Immediate
Experience
8 yrs
Salary
$30k-$50k

I am a Customer Service professional with 8+ years of experience in high-volume customer contact environments. Skilled in handling 90+ inbound calls daily, resolving customer queries and complaints, managing CRM records, and providing accurate information while maintaining excellent service standards. Consistently achieved 100% Quality Assurance (QA) scores and strong customer satisfaction. Experienced in working with KPIs, service-level targets, problem solving, and professional communication in fast-paced environments.

At a glance

Level Senior
Experience 8 years
Education High School
Compensation $30,000 – $50,000/yr
$18/hr
Looking for
Full-Time
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Sindile — Coming Soon

Skills

Account Retention B2C Chat Support Customer Service Customer Support Email Support Quality Control

Membership Details

Member Since

August 18, 2026

Last Active

8 days ago