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Sindile Msikinya

Sindile Msikinya

Customer Service specialist 8,Customer Service professional with 8+ years of experience in high-volume customer contact environments. Skilled in handling 90+ inbound calls daily, resolving customer queries and complaints, managing CRM records, and providing accurate information while maintaining excellent service standards. Consistently achieved 100% Quality Assurance (QA) scores and strong customer satisfaction. Experienced in working with KPIs, service-level targets, problem solving, and professional communication in fast-paced environments.

South Africa
English
Fluent
Remote experience
1-3 years
US overlap
Full overlap
Availability
Available now
Experience
8 yrs
Compensation
$30k – $50k

I am a Customer Service professional with 8+ years of experience in high-volume customer contact environments. Skilled in handling 90+ inbound calls daily, resolving customer queries and complaints, managing CRM records, and providing accurate information while maintaining excellent service standards. Consistently achieved 100% Quality Assurance (QA) scores and strong customer satisfaction. Experienced in working with KPIs, service-level targets, problem solving, and professional communication in fast-paced environments.

At a glance

Level Senior
Experience 8 years
Education High School
Compensation $30,000 – $50,000/yr
$18/hr
Looking for
Full-time
Open to
Video Interview
Paid Trial
Background Check
NDA
Messaging coming soon

Skills

Account Retention B2C Chat Support Customer Service Customer Support Email Support Quality Control

Membership Details

Member Since

August 18, 2026

Last Active

2 months ago