Shane Lewis

Implementation and deployment leader with 25+ years taking enterprise systems from selection through go-live and sustained adoption across hundreds of distributed sites. Deployed Oracle Opera PMS V4 across approximately 50 Ritz-Carlton properties in 19 months on a $600K budget, rolled out Marriott's catering and sales systems to 200+ properties, and led a platform deployment reaching 22,000 users across 6,000+ business units. Owns the full lifecycle: vendor selection, configuration, interface troubleshooting, end-user training, go-live support, and post-implementation audits. Known for winning cooperation from operators who do not report to me.