sghiri youssef

French-speaking customer service and sales professional with 20 years of experience in customer relations, call centers, debt collection, outbound sales and administrative support. Throughout my career, I have handled customer inquiries, resolved complaints, followed up on outstanding payments, negotiated payment solutions and supported sales activities. My experience has strengthened my communication, active listening, problem-solving and negotiation skills. I am comfortable using digital tools and managing customer interactions professionally by phone and through written communication. I am currently seeking a long-term remote opportunity in French customer support, customer service, debt collection, sales or administrative assistance. I am reliable, organized, customer-focused and committed to achieving professional goals.