Scott Bultemeier

I’m an IT and Application Support professional with 7+ years of experience troubleshooting software, supporting business-critical systems, resolving customer issues, and improving business processes. My background includes Windows environments, Active Directory, proprietary production software, customer support, and working with users to identify problems and implement practical solutions. Two accomplishments I’m proud of include automating a manual order-processing workflow at a previous employer, saving an estimated 1–2 hours of repetitive work each day, and helping restore operations during a ransomware incident by assisting with the recovery and reimaging of approximately 100 warehouse computers. In my current role, I also use AI tools like Claude to analyze legacy code, investigate errors, and identify potential solutions that I validate in the actual environment. I’m looking for a long-term, fully remote role in application support, technical support, systems support, or business systems analysis. I want to join a collaborative, employee-focused team where I can use my troubleshooting and problem-solving skills, continue learning new technologies, and make a meaningful contribution while maintaining a healthy work-life balance.