Sara Darling

Results-driven Operations and Customer Support professional with 5+ years of experience in remote, high-volume, fast-paced environments. Skilled in operations management, workflow coordination, customer success support, and administrative operations with a strong focus on efficiency, accuracy, and process improvement. Experienced in managing end-to-end work order processing, reporting, scheduling coordination, and customer communication, handling up to 60+ work orders, service requests, and reports daily. Proficient in CRM systems, service management platforms (Service Fusion), data entry, documentation, and operational reporting to ensure smooth business operations and timely task completion. Strong background in remote operations support, cross-functional collaboration, and client-facing communication. Adept at multitasking, prioritization, and maintaining performance in deadline-driven environments while ensuring high-quality output and service consistency. Core competencies include: Operations Management, Customer Success, Client Support, Project Coordination, Administrative Support, Scheduling, Dispatch Coordination, Work Order Management, CRM Systems, Data Entry, Reporting, Workflow Optimization, and Remote Team Collaboration. Seeking a remote Operations, Customer Success, or Project Coordinator role within a growth-oriented organization where I can contribute to improving processes, supporting clients, and driving operational efficiency.