Sandeep Naik Badavath

When operations break down, I'm the one who figures out why — and fixes it before it costs the business. Over the past 5 years, I've worked across Ed-Tech and global product operations, building systems that turn messy data into clear decisions. At ETS, I manage capacity planning for TOEFL and GRE across Southeast Asia, Japan, and Australia — keeping utilization above 95%, cutting scheduling gaps by 15%, and making sure 98% of test centers run to global standards. Before that, at PhysicsWallah, I led a team of 250+ people, automated HR and operational reporting (cutting manual effort by 40%), and closed 12,000+ student records in a single day during a critical project phase. What I actually do well: I connect the dots between data, people, and process. Whether it's building a Power BI dashboard that leadership actually uses, writing SQL to clean up a broken data pipeline, or walking a cross-functional team through a capacity forecast — I make operations make sense. The problems I solve: underutilized resources, SLA misses, teams flying blind without real-time data, and processes that run on spreadsheets when they shouldn't. Skills I bring to the table: Capacity Planning · Power BI · SQL · ERP & CRM Systems · KPI & SLA Management · Process Automation · Forecasting · Stakeholder Management · APAC Operations Next, I'm looking for a Senior, Lead, or Manager role in Analytics, Operations, Product, or Project Management — somewhere I can own outcomes, not just report on them. If my profile fits what your team needs, reach me at sandeepnaikbadavath@gmail.com or connect directly via phone +91-9676796689