Ruth Mathew

I am an operations and program coordination professional with experience across technology, higher education, and international education. At Apple Worldwide Developer Relations, I reviewed 90–100 iOS app submissions daily, applying quality standards and App Store guidelines. At Apple Maps, I prioritized 60–70 customer data requests, researched and validated points of interest, maintained data quality across English-, French-, and Spanish-speaking markets, and collaborated with engineering and management on regional issues and process improvements. My broader experience includes university program coordination and financial administration, student services, admissions and enrollment support, scheduling, communications, training, and staff development. I coordinated curriculum and learning activities, assessed progress, maintained reports, and communicated with students, families, and colleagues. These responsibilities strengthened my ability to organize workflows, track tasks, maintain documentation, solve problems, and balance priorities. Two measurable achievements include reviewing 90–100 iOS app submissions per day while handling 60–70 Apple Maps customer data requests while supporting accurate information across three language markets. I also hold a master's degree in Intercultural Service, Leadership, and Management, with a concentration in nonprofit management and sustainable development, and bring experience working across cultures and international teams. I am seeking a remote Operations Coordinator, Program Coordinator, Project Coordinator, or Program Operations Specialist position with a U.S.-based or international organization. I am interested in operational planning, project tracking, process improvement, quality assurance, documentation, stakeholder coordination, and program delivery. I offer analytical thinking, clear communication, cultural awareness, and dependable follow-through to help teams work efficiently and deliver reliable results.