For Employers
Roxanne Blair

Roxanne Blair

Experienced professional with a strong background in behavioral health, substance use treatment, leadership, case management, and customer service. As a former Clinical Lead, I have experience leading teams, coordinating care, completing intake assessments and Medicaid prior authorizations, managing schedules, providing telehealth services, and maintaining accurate clinical documentation. I’m dependable, organized, compassionate, and a strong communicator who learns quickly and adapts well to new environments. I’m looking to bring my leadership and people skills into a position where I can continue to grow professionally and make a positive impact.

Seeking: Customer Service Representative

United States New York (GMT-4)
English
Fluent
Remote experience
1-3 years
US overlap
Full overlap
Availability
Available now
Compensation
$20/hr

Highlights

  • RecentMy last position was with Sunrise Recovery LLC, where I worked as a Clinical Lead in substance use and behavioral health
  • ResultMy work helped improve organization, communication, and consistency within the program. I helped streamline staff and cl

I have a strong background in behavioral health, substance use treatment, leadership, case management, and customer service. Most recently, I worked at Sunrise Recovery for about nine months, advancing from Case Manager to Clinical Lead. In that role, I facilitated PHP and IOP groups, provided individual sessions, completed intake assessments and Medicaid prior authorizations, managed clinical documentation and scheduling, supported telehealth services, and helped train and oversee staff. Two accomplishments I’m especially proud of are helping improve the organization and consistency of clinical operations and taking on increased leadership responsibilities within a short period of time. I also gained valuable experience managing telehealth services and collaborating with staff and clients remotely. For my next role, I’m looking for a full-time remote position where I can use my communication, organization, leadership, documentation, and problem-solving skills. I’m open to behavioral health, patient support, scheduling, care coordination, administrative, customer service, or HR-related opportunities, and I’m excited to learn and grow in a new field.

At a glance

Level Junior
Education Other
Chemical Dependency
Compensation $20/hr
Looking for
Full-time
Open to
Video Interview
Paid Trial
Background Check
NDA
Messaging coming soon

Skills

Billing Cash Flow Management Training and Development Active Listening Conflict resolution Customer Relationship Management Customer Service Customer Support Electronic Health Record Applicant Tracking Systems Human Resources Onboarding Staffing Appointment Setting Microsoft Dynamics 365 Admin Data Processing Administrative Support Attention to Detail Calendar Management ChatGPT Client Relationship Management Collaboration Communication Computer Literacy Coordination Creative Problem Solving Creativity Critical Thinking Data Entry Data Management

Membership Details

Member Since

September 16, 2026

Last Active

a month ago