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Ronald Poulard

Ronald Poulard

IT Infrastructure Analyst specializing in Identity, Access & Microsoft 365 Systems Support

United States UTC-5
English
Native
Remote experience
3+ years
US overlap
Full overlap
Availability
Available now
Experience
15 yrs
Compensation
$65k+

Senior IT Support & Infrastructure Analyst with extensive experience in supporting hybrid cloud environments and high-volume help desks across various industries. Proficient in Azure AD, Active Directory, VMware, and ITSM platforms like ServiceNow. Known for reducing ticket volume, enhancing uptime, and improving IT team performance. Aims to drive efficient and effective IT support solutions for robust user satisfaction.

At a glance

Level Senior
Experience 15 years
Education Bachelor's
Compensation From $65,000/yr
Looking for
Full-time Contract
Open to
Video Interview
Background Check
NDA
Messaging coming soon

Skills

Technology Proficiency Cybersecurity ServiceNow Cloud Engineer Systems Administration Windows Administrator Technical Support IT IT Asset Management Helpdesk Support Email Support Cloud Services Azure

Membership Details

Member Since

April 2, 2026

Last Active

3 months ago