Senior IT Support & Infrastructure Analyst with extensive experience in supporting hybrid cloud environments and high-volume help desks across various industries. Proficient in Azure AD, Active Directory, VMware, and ITSM platforms like ServiceNow. Known for reducing ticket volume, enhancing uptime, and improving IT team performance. Aims to drive efficient and effective IT support solutions for robust user satisfaction.
Member Since
April 2, 2026
Last Active
2 months ago
