Roland Dzoagbe

IT Infrastructure & Operations Manager with 10+ years of experience leading secure, scalable, and high-availability environments across SaaS, legal, media, and large-scale international event organizations, including the Olympic and Paralympic Games. Proven track record managing multi-site N1–N3 support teams, optimizing ITSM processes, and delivering modern workplace solutions (Intune, Azure AD, Okta, Autopilot, Microsoft Defender, MFA). I specialize in infrastructure modernization, endpoint management, identity governance, cybersecurity hardening, and operational excellence. Experienced in aligning IT strategy with business objectives, managing vendors and budgets, and producing executive-level performance dashboards. Bilingual English/French, comfortable in fast-paced, high-availability environments. Seeking a remote or hybrid IT Manager / Head of IT / Infrastructure Lead role where I can drive operational maturity, security posture improvement, and scalable cloud-first transformation.