Roanne Lucenas-Yulores, RN

Dedicated and results-driven Registered Nurse (PHRN) with over 10 years of combined clinical and virtual healthcare experience, bringing a strong foundation in patient care, medical administration, and healthcare support services. I began my nursing career in 2013, gaining 5 years of hands-on clinical experience both locally and abroad as a Prometric Nurse in KSA, where I delivered high-quality patient care and collaborated effectively with multidisciplinary teams. Transitioning into the digital healthcare space, I have spent the past 6 years honing my soft-skill nursing expertise — including 2 years in a BPO healthcare account handling Prior Authorization Requests, Medical/Surgical Services, and Pharmacy Intake-Coverage Determination Review, and 4 years as a Medical Virtual Assistant, providing remote administrative and clinical support to healthcare providers. With a deep understanding of medical workflows, insurance processes, and telehealth systems, I take pride in delivering accurate, compassionate, and efficient service — ensuring every patient and provider interaction meets the highest standard of care. I am passionate about leveraging my nursing background and virtual healthcare expertise to help organizations streamline operations, enhance patient experience, and achieve better healthcare outcomes.