Ridwan WH

As an IT Infrastructure and Cloud Strategist with 8 years of experience , I specialize in high-impact modernization and SaaS platform migrations. I offer a unique blend of technical excellence and operational efficiency , evidenced by executing large-scale email migrations that achieved a 40% reduction in support tickets through SSO integration. My expertise extends to managing online customer and technical assistant tools alongside ticketing capabilities, ensuring streamlined support for distributed operations. With advanced certifications in Google Workspace and JumpCloud , I architect secure MDM policies for 500+ users. I am seeking a remote role to lead digital transformations and enhance system reliability or online IT customer/private assistant.