Riduan Rashid Siju

I’m a Remote Customer Support Operator with 2 years of experience managing live chat workflows and CRM platforms. Currently in my training period, I’ve already proven my ability to handle 5–10 simultaneous customer conversations while maintaining empathy and efficiency.Two achievements I’m proud of:Smoothly onboarding into remote support systems, mastering tools like Zendesk, Freshdesk, Shopify, and HubSpot.Delivering fast, clear resolutions that improved customer satisfaction and built trust with clients. Two achievements I’m proud of:Smoothly onboarding into remote support systems, mastering tools like Zendesk, Freshdesk, Shopify, and HubSpot.Delivering fast, clear resolutions that improved customer satisfaction and built trust with clients.For my next role, I’m aiming to grow into a remote customer support where I can combine my communication skills and multilingual ability (English, Bengali) to deliver excellent service to global customers.