Reinaldo Kunio Kanegae

Reinaldo Kunio Kanegae

Customer Support Specialist SaaS & Investment/Research Analyst

Brazil
English
Fluent
Remote Exp.
1-3 Years
US Overlap
6+ Hours
Availability
Immediate
Experience
10 yrs
Salary
$24k-$30k

I am a Crypto Customer Support Specialist with over 6 years of experience in providing high-quality support for cryptocurrency platforms and DeFi services. My expertise includes troubleshooting wallet issues, KYC/AML processes, and managing diversified portfolios. A significant achievement was leading operational excellence projects at Leadec, where I improved compliance and efficiency, skills I now apply to enhance customer support workflows in the crypto space.

At a glance

Level Senior
Experience 10 years
Education Master's
Quality and production engineer
Compensation $24,000 – $30,000/yr
$15/hr
Looking for
Full-Time Part-Time Contract
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Reinaldo — Coming Soon

Skills

Chat Support Customer Support Project Management SaaS Customer Service Customer Relationship Management CRM Analysis Research Internal Auditing Quality Assurance Application Performance Management Performance Tracking Email Support Helpdesk Support Phone Support Back Office Support Technical Support

Membership Details

Member Since

May 6, 2026

Last Active

2 months ago