I am a Crypto Customer Support Specialist with over 6 years of experience in providing high-quality support for cryptocurrency platforms and DeFi services. My expertise includes troubleshooting wallet issues, KYC/AML processes, and managing diversified portfolios. A significant achievement was leading operational excellence projects at Leadec, where I improved compliance and efficiency, skills I now apply to enhance customer support workflows in the crypto space.
Member Since
May 6, 2026
Last Active
2 months ago