Rahul Kattayil

Product Leader | 15 years | $300M+ in measured business impact across revenue and cost transformation At Salesforce, I contributed to a $100M+ Voice revenue line growing 80–100% YoY! I've influenced $5M+ in ACV by driving enterprise adoption of digital channel products and simplifying how customers deploy and scale them. I'm now building a unified messaging layer designed to serve as the common communication fabric across Salesforce's product portfolio — a platform that eliminates cross-cloud friction at the architecture level. At Walmart, I built an IoT analytics platform that delivered $300M+ in cost savings by converting sensor data from 5,000+ US stores into real-time operational decisions on refrigeration, facilities, and food waste. The platform consolidated three legacy tools into a single system, improved productivity by 25%— cited by the CFO at the 2019 shareholders meeting as a top company innovation. At Oracle, I shipped mobile and voice-first CRM products that scaled to 150+ enterprise customers and 10,000+ downloads. By improving core adoption mechanics and introducing the first in-app analytics layer across the product family, I contributed to Gartner Leader placements in both 2017 and 2018. Beyond the day job, I ship: autonomous agents on Claude, open-source agentic tools, and a PM Operating System that ingests signals from Slack, Gmail, and Google Docs to sharpen how I plan and execute. I bring AI into my product craft — not as a talking point, but as a working practice. Deep expertise: contact center, voice, SMS, AI automation, API platforms. Open to: AI tools, agentic frameworks, multi-agent orchestration, devtools, data platforms, enterprise SaaS.