Rachel Ilonga

I’m Rachel,a reliable and detail-oriented Virtual Assistant from Namibia with hands-on experience managing customer support and orders for my own food business, Nellys Daily Provider. I handle 20+ customer inquiries daily via WhatsApp and email, resolve issues calmly, and keep records organized in Google Sheets. I’m comfortable working 3 hours per day, Monday to Saturday mornings, and I work entirely from my smartphone. I’m a fast learner, dependable, and communicate clearly in English. I’m looking for remote chat/email support or admin roles where I can bring my calm, practical approach to help your team.