Senior Business Analyst with over 10 years of experience in enterprise process modeling, requirements gathering, and workflow documentation. Expert in translating business objectives into epics, features, and user stories while defining decision logic and KPIs. Led the design and implementation of a Pega case-management system for the IRS, reducing processing time by 30% and enhancing compliance. Skilled at collaborating with stakeholders, Agile teams, and technical staff to drive project deliverables.
Member Since
April 16, 2026
Last Active
2 months ago
