For Employers
Prince Mapala

Prince Mapala

Customer Care Representative | Customer Support Lead | SaaS & Remote Teams

Zambia UTC+1
English
Professional
Remote experience
3+ years
US overlap
2-4 hours
Availability
2 weeks notice
Experience
3 yrs
Compensation
$13/hr

With experience in high volume call center environments, including working with leading telecom companies such as Airtel and D2C Telcare, I bring proven expertise in customer engagement, problem resolution, and customer service excellence. Skilled at handling diverse customer needs with empathy and efficiency, I consistently deliver positive outcomes that strengthen brand loyalty and improve customer satisfaction.

At a glance

Level Junior
Experience 3 years
Education Bachelor's
Compensation $13/hr
Looking for
Full-time Part-time Contract Freelance
Open to
Video Interview
Paid Trial
NDA
Messaging coming soon

Skills

Advertising Customer Support Email Marketing Email Support Customer Relationship Management Back Office Support

Membership Details

Member Since

August 15, 2026

Last Active

2 months ago