For Employers
Prince Mapala

Prince Mapala

Customer Care Representative | Customer Support Lead | SaaS & Remote Teams

Zambia UTC+1
English
Professional
Remote Exp.
3+ Years
US Overlap
2-4 Hours
Availability
2 Weeks
Experience
3 yrs
Salary
$13/hr

With experience in high volume call center environments, including working with leading telecom companies such as Airtel and D2C Telcare, I bring proven expertise in customer engagement, problem resolution, and customer service excellence. Skilled at handling diverse customer needs with empathy and efficiency, I consistently deliver positive outcomes that strengthen brand loyalty and improve customer satisfaction.

At a glance

Level Mid Level
Experience 3 years
Education Bachelor's
Compensation $13/hr
Looking for
Full-Time Part-Time Contract Freelance
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Prince — Coming Soon

Skills

Advertising Customer Support Email Marketing Email Support Customer Relationship Management Back Office Support

Membership Details

Member Since

August 15, 2026

Last Active

5 days ago