Praveen Kumar

Results-driven Operations Professional with 10+ years of experience in Business Operations, Payment Operations, Affiliate Management, MIS Reporting, Dashboard Administration, User Access Management, and Process Automation. Proven track record of managing high-volume payment gateway operations, affiliate ecosystems, fund allocation, and cross-functional stakeholder coordination. Experienced in driving operational excellence, automation initiatives, process improvements, and data-driven decision-making within fast-paced technology and gaming environments. CORE COMPETENCIES • Business Operations Management • Payment Operations & Fund Management • Affiliate Operations Management • MIS Reporting & Analytics • Dashboard Administration • User Access Management • Process Automation & Improvement • Reconciliation & Transaction Monitoring • Stakeholder Management • Operational Risk Management • Functional / UAT Testing • Cross-Functional Coordination KEY ACHIEVEMENTS • Managed daily payout and fund allocation operations supporting uninterrupted high-volume business transactions across tournaments, campaigns, and customer withdrawals. • Administered end-to-end affiliate operations across Primary, Secondary, and Super Affiliate programs including onboarding, revenue sharing, commissions, and performance reporting. • Delivered business-critical MIS reports — Affiliate, Payout, Turnover, Adjustment, and SQL-based reports — with high accuracy for executive decision-making. • Collaborated with Product, TPM, and Engineering teams to identify manual bottlenecks, implement automation, and enhance operational workflows. • Successfully supported multiple product deployments, marketing campaigns, and platform enhancements through UAT testing and deployment validation.