Customer Success and MIS professional with 6+ years of experience in customer retention, renewals management, sales operations, and business reporting. Skilled in handling customer lifecycle management, improving renewal rates, reducing churn, and supporting business growth through data-driven MIS reporting and process optimization. Proficient in Advanced Excel, Salesforce CRM, and dashboard reporting with foundational knowledge of Data Analytics. Strong ability to manage customer relationships, monitor KPIs, and improve operational efficiency in fast-paced environments.
Member Since
June 16, 2026
Last Active
5 days ago
