Phenetah Awuor Owino

Hospitality Training and Operations Leader with over 10 years’ experience spanning academic leadership, hospitality operations, and industry training. Proven ability to develop industry-aligned curricula, lead academic teams, and strengthen institutional partnerships to improve student outcomes and employability. Brings hands-on operational expertise from food and beverage management and restaurant leadership, including business turnaround and pre-opening projects. Skilled in bridging hospitality education with real-world industry demands. CORE COMPETENCIES 1. Hospitality Operations Management 2. Training and Curriculum Development 3. Academic Leadership and Quality Assurance 4. Staff Training and Performance Management 5. Industry Partnerships and Internship Placement 6. Customer Experience and Service Excellence 7. Budgeting, Cost Control, and Revenue Improvement 8. Policy Development and Compliance