Pedro Sant'anna

Operations and Service Delivery professional with 17+ years of international experience across the UK, Europe, and Brazil, delivering results in high-pressure, execution-driven environments. Proven track record of managing complex operations, aligning cross-functional stakeholders, and ensuring consistent delivery where safety, cost control, and timelines directly impact business performance. Built and scaled an event operations business generating GBP140.000 per event, maintaining 2–3 weekly operations, and driving repeat business through operational efficiency, pricing strategy, and service quality. Extensive experience in infrastructure projects, including HS2, maintaining a zero-incident safety record over 8+ years while ensuring operational continuity and protecting project timelines and cost exposure. Strong focus on operational efficiency, stakeholder coordination, and scalable delivery models that drive revenue consistency, cost control, and long-term performance.