Patricia Putnam

I’m a technology leader thriving at the intersection of delivery, engineering excellence, and quality. My "managerial trifecta"—SDM, TPM, and QA—allows me to bridge the gap between ambitious roadmaps and rock-solid execution. I view AI as a powerful force multiplier. I focus on integrating AI to automate toil and accelerate delivery, while maintaining strict human evaluation and control to ensure security, architectural integrity, and a seamless user experience. **How I drive impact:** *Modernization at Scale:* Co-directed a $6.5M portfolio that included migrating legacy COBOL/RPG systems to cloud-native Python and Java on AWS. I ensure technical transitions drive business value without disrupting stability. *Customer-Centric Quality:* Quality is the ultimate form of customer service. My "quality-in" culture led to a *90% reduction in UAT defects* at Array Health. I deliver reliable experiences by slashing deployment times by 85% and boosting automation coverage by 40%. *Empowering High-Performing Teams:* I specialize in building and fostering inclusive, global teams. By managing 30+ professionals for Fortune 100 clients and improving hiring efficiency by 25% for startups, I ensure people have the tools and mentorship to excel. I believe leadership is about removing roadblocks and fostering a culture where everyone can do their best work. *Operational Excellence:* I optimize via data-driven insights. Leading global teams, I’ve boosted productivity and estimation accuracy by 25% through refined Agile workflows and modern automation. *Compliance & Trust:* Guided organizations through SOC2, HIPAA, and ISO 27001. I ensure emerging tech meets the same rigorous standards for privacy and security I’ve upheld throughout my career. I am an advocate for mentorship and collaborative leadership. Whether scaling a startup or leading a global program, I deliver technology that is as innovative as it is secure. Got a challenge? Let's talk about how I can help!