Parag Divakar Dongre

I had built my career over 15+ years in IT infrastructure, with the last 7+ years focused on AWS Cloud and DevOps, where I consistently delivered scalable, secure, and highly available cloud environments for enterprise and SaaS platforms. I had driven cloud cost optimization initiatives that reduced infrastructure spend by 30% through right-sizing, usage analysis, and efficient resource planning. I had designed and implemented highly available architectures that achieved 99.9% uptime using Auto Scaling, Load Balancers, and Multi-AZ deployments, ensuring business continuity for critical workloads. From an operations perspective, I had reduced system downtime by 40% and improved overall operational efficiency by 25% by automating routine tasks using shell scripting and AWS CLI, along with implementing proactive monitoring and alerting using CloudWatch. I had led multiple end-to-end cloud migration projects from on-premises to AWS, where I ensured near-zero critical downtime through detailed planning, phased execution, and risk mitigation strategies. I had also strengthened cloud security by implementing IAM least privilege access, encryption, and compliance controls, particularly in regulated environments like fintech. In incident management, I had resolved up to 96% of Sev 1 issues within SLA and improved ticket resolution time by 20% by introducing structured monitoring, root cause analysis, and ITIL-aligned processes. I had also reduced ticket backlog by 63% and incident volume by 40% through proactive maintenance and process improvements. Technically, I had worked extensively with AWS services including EC2, VPC, S3, RDS, Route 53, Auto Scaling, and CloudWatch, along with managing Linux and Windows servers in production environments. I had collaborated with global cross-functional teams in remote setups, contributing to cloud strategy, automation, and continuous improvement initiatives. I had always focused on building resilient, cost-efficient, and secure cloud.