Paola Romanace

Professional with nine years of experience in executive operations, client relations & success, and proven recent experience in risk management across diverse industries—including higher education, insurance, tourism, and financial services, I believe I bring a proven record of delivering results and supporting organizational success. In my most recent role as Business Risk Manager for Scotiabank’s Caribbean region, I coordinated risk assessments programs across multiple business units, ensuring the proper identification of business issues and course of actions required for operational excellence. Previously, as Customer Experience Advisor at Seguros Reservas, I streamlined client service operations, improving efficiency and satisfaction. At Universidad Iberoamericana (UNIBE), I managed the incoming international student programs from recruitment, onboarding -housing to the final stage of their exchange experience, also I handled mobility initiatives bringing tailored groups exchange programs for international students, demonstrating my ability to lead complex projects with global impact. Throughout my career, I have consistently embodied the values that drive meaningful impact at work. Action has defined my approach, whether coordinating risk assessments or streamlining client operations. I demonstrate Care by prioritizing people—supporting students, assisting clients, and guiding colleagues. Delivering at the highest standards reflects my commitment to being outstanding, while my reliability makes me dependable. Finally, I'm confident I bring energy to every role, fostering collaboration and inspiring teams. I am actively seeking a new job opportunity and i am available to work full-time, Monday to Friday, with core hours aligned to AST/UTC-4 or U.S. business hours.