Owen MacDonald

Motivated and results-driven Telesales and Customer Service professional with 7 years’ experience across sales, customer service, lead generation and business development. Confident communicating with customers and prospects by telephone, identifying their needs, building strong relationships and converting opportunities into successful outcomes. Experienced in cold calling, lead generation, handling objections and working towards sales targets, with a professional and personable approach. Currently experienced in both customer service and sales environments, with the ability to work independently, manage a busy workload and maintain high standards of customer service. Reliable, commercially focused and comfortable working remotely, with strong communication skills and a genuine drive to achieve results. Now seeking a UK-based remote telesales, sales or customer service position where I can use my experience to contribute to a successful team and develop further within a long-term career.