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Oluwafemi Isola

“Customer Success & Fintech Support Specialist | CRM | Onboarding | Remote Support”

Nigeria
English
Native
Remote experience
1-3 years
US overlap
Full overlap

Customer Success and Fintech Support professional with over 2 years of experience in customer onboarding, client engagement, KYC verification, issue resolution, and digital support operations. Proven ability to manage high-volume customer interactions while maintaining strong SLA performance and customer satisfaction. Skilled in CRM tools, troubleshooting, payment support, and AI-assisted customer engagement strategies. Adept at building client relationships, improving user experience, and supporting remote-first teams in fast-paced environments.

At a glance

Level Entry Level
Education Bachelor's
Looking for
Full-time Part-time Contract Freelance
Open to
Video Interview
Paid Trial
Background Check
NDA
Messaging coming soon

Skills

Customer Relationship Management Customer Service Customer Support

Membership Details

Member Since

May 6, 2026

Last Active

5 months ago