Olivia Lilian Zanu

Your business is growing. Your workload shouldn’t have to grow with it. When emails are piling up, calendars need constant attention, customer enquiries are waiting for responses, spreadsheets need updating, and important follow-ups are being missed, it can take your focus away from the work that drives your business. I am Olivia Lilian Zanu, a Virtual Assistant specializing in Executive Support, Administrative Support, and Customer Service. I help busy professionals and growing businesses stay organized by taking care of the day-to-day tasks that keep operations moving. I can help with: • Email and inbox management • Calendar and appointment scheduling • Customer communication and follow-ups • Data entry and Microsoft Excel • Google Workspace and document management • Online research and information gathering • Travel planning and itinerary preparation • CRM updates and record management • Task and project coordination • Meeting notes and administrative follow-through I am comfortable working with Google Workspace, Microsoft Office, Excel, HubSpot, Trello, Slack, Canva, and ChatGPT. I am also quick to learn new platforms and adapt to a client’s existing processes. My approach is simple: understand what needs to be done, organize it properly, complete it carefully, and keep you informed. I pay close attention to details and follow through on tasks so that important work does not get overlooked. I am flexible with time zones and can adjust my schedule to suit international clients and their preferred business hours. If you need reliable remote support to keep your inbox, calendar, customer communication, records, and daily tasks under control, I would be glad to help.