Travel Logistics Professional with 10+ years in the cruise industry
With over 11 years of experience in the hospitality industry, including 2.5+ years as a Sales Support Coordinator at Norwegian Cruise Line Holdings Ltd., my focus is on optimizing operational workflows, managing agency profiles, and ensuring seamless booking experiences. Leveraging skills in service recovery, case management, and productivity improvement, I support travel agencies with booking assistance and commission resolutions, contributing to enhanced partner engagement. At Norwegian Cruise Line Holdings Ltd., I lead initiatives that improve operational efficiency and strengthen collaboration within teams. By implementing promotional offers and partner incentives, I contribute to driving sales performance and fostering positive relationships with travel agencies. My approach prioritizes meticulous attention to detail and clear communication, ensuring alignment with organizational goals and a commitment to delivering outstanding service.
Member Since
July 10, 2026
Last Active
a month ago