Nissobi Elise Bertille

I am a Virtual Executive Assistant and French Language Tutor with experience in administrative support, customer service, AI response evaluation, and business operations. I specialize in calendar and email management, client communication, data entry, task coordination, and maintaining organized workflows using tools such as Google Workspace, Microsoft Office, Google Sheets, Zendesk, Trello, and Asana. I have over five years of experience supporting business operations and managing administrative and client-related tasks. I have also gained experience in online French teaching and AI evaluation projects, where accuracy, communication, and meeting deadlines are essential. Two achievements I am proud of are: 1. **Customer Support and Operations:** I have managed 40–60 client inquiries weekly, independently resolving approximately 90–95% of routine requests while maintaining professional communication and escalating complex issues when necessary. 2. **Online Teaching and AI Evaluation:** I have delivered over 210 hours of online French lessons to 18 students through Preply. I have also evaluated AI-generated responses in English and French, identifying factual, linguistic, relevance, and instruction-following issues to improve response quality. For my next remote role, I am looking for an opportunity as a Virtual Executive Assistant, Executive Administrative Assistant, or Operations Assistant, ideally supporting a founder, CEO, or growing business. I want to help leadership stay organized, manage competing priorities, coordinate projects, maintain accurate records, and ensure daily operations run smoothly. I am particularly interested in a long-term remote position where I can work independently, take ownership of responsibilities, solve problems proactively, and contribute measurable value to the team's productivity and business growth.