Nicole Dayana Rodriguez

I'm a bilingual (English/Spanish) Public Accounting graduate with over 1 year of combined experience in customer service, sales advising, cash handling and administrative support. I help people by listening to their needs, gathering and recording information accurately, organizing documents, and guiding them through procedures in a friendly and professional way. Two things I've achieved: I served the public in 11 temporary appointments at Colombia's National Registry of Civil Status, handling documents and confidential information, and I completed a 320-hour tax training and practice program with the DIAN (Colombian tax authority), where I advised users on tax procedures. I'm looking for a remote role in client intake, customer service or administrative support, where I can use my English and Spanish, my attention to detail and my experience with Siigo and electronic invoicing.