Nicholas Preciado-Herrera

Nine-Year Customer Support Professional | In-Person & Remote Work Experience

Seeking: Customer Support Representative

United States UTC-8

A Customer Service Professional with nine years of experience offering detailed and personalized solutions for multiple customer-facing roles. Key achievements include an overall CSAT Score of 95 at Apple and obtaining a Support Agent Certification for Customer Service from Intercom Academy.

At a glance

Level Senior

Education High School

Compensation From $43,000/yr
$21/hr

Looking for

Full-time

Open to

Video Interview

Paid Trial

Background Check

NDA

Messaging coming soon

Skills

Active Listening B2C B2B Chat Support Conflict resolution Customer Relationship Management Customer Service Customer Support Email Support English Speaking Helpdesk Support Payment Processing Phone Support Product Knowledge Sales Support Technical Support Order Fulfillment Order processing Order Tracking CRM Order Management Sales Zendesk Account Management AI Automation AI Tools Attention to Detail ChatGPT Client Relationship Management Collaboration

Membership Details

Member Since

September 3, 2026

Last Active

13 days ago