Neil Lumiguen

With over 15 years of experience in the call center industry, I am confident in my ability to make a valuable contribution to your team. Throughout my career, I have gained a wide range of skills and experience that would make me an asset to your organization. I have experience in both inbound and outbound call center environments and have a proven track record of meeting and exceeding performance targets. I am also well-versed in various call center software and technologies, including ASPECT (EWFM), NICE (IEX), Verint and Five9 software. In addition to my technical skills, I pride myself on my ability to provide exceptional customer service. I understand the importance of clear and effective communication, and I am able to remain calm and composed under pressure. I am also a quick learner and adapt well to new environments and processes. I am excited about the opportunity to join your team and contribute my skills and experience to help your company achieve its goals.