Natalie Chung

Detail-oriented and adaptable professional with a background in computer science and experience spanning healthcare IT, legal operations, and team leadership. Skilled at bridging the gap between people and technology, delivering clear, empathetic support while resolving complex system and workflow challenges. Brings hands-on experience in HIPAA-compliant healthcare environments, including software support, user training, and troubleshooting, alongside current work coordinating operations across multiple legal teams. Proven ability to manage priorities, oversee workflows, and support cross-functional teams while maintaining strong attention to compliance and detail. Recognized for combining technical expertise with a people-first approach, backed by a 99% customer satisfaction rating and experience guiding and supporting team members through training and process improvement initiatives. I have worked in hybrid positions before and looking to expand to work with teams all over the world.