Nadiene Dias da silva

I am a results-driven Customer Success Specialist and Financial Operations professional with over 10 years of experience managing high-value B2B portfolios and international corporate accounts. Throughout my career at global firms like Accenture and Michael Page, I have specialized in building strong client relationships, driving account retention, and streamlining complex financial and administrative workflows. In my previous corporate roles, I successfully achieved high client satisfaction and retention scores by leveraging CRM systems like HubSpot and Salesforce to resolve incidents efficiently and map client journeys. My solid background as a Senior Accounting Analyst allows me to seamlessly bridge the gap between relationship management and commercial profitability analysis. I am a native Portuguese and bilingual Spanish speaker based in France, currently seeking a remote role within the European region where I can leverage my multilingual communication and operational expertise to drive business continuity and client growth.