Finance & Operations Specialist | Top 10% Loan Servicing Advisor, 37% Lower Cost per Lead
Seeking: Project Coordinator · Collections Specialist · Fraud Specialist · Business Analyst
I'm a finance and business analytics student at the University of North Texas (B.B.A., expected December 2027) with two years of experience in operations, client management, and financial services. Since 2024, I've run TalaTech Group, a remote technology services company, as founder leading operations and analytics. I grew the team from 7 to about 20 people, manage client relationships directly, and build the proposals, pricing, and KPI reports our clients use to approve work and track results. By analyzing visitor behavior in GA4 and Microsoft Clarity, I helped cut one client's cost per lead by 37%, from $62 to $39, in three months. Before that, I worked as a loan service advisor at Bridgecrest, handling 120+ delinquent auto loan accounts a day. I ranked in the top 10% of my department with an 80% account save rate, calculated loan modification terms for customers in hardship, and documented every interaction in compliance with FDCPA. I'm looking for a remote role in financial services, operations, or project coordination where accuracy, client communication, and data-driven decisions matter. I work well independently, communicate clearly in writing, and I'm comfortable managing high volume across multiple systems.
Member Since
October 12, 2026
Last Active
7 days ago