Morgan Lynge

Billing Operations & Customer Support Specialist with 9+ years of experience supporting high-volume accounts, subscription billing, and customer retention in fully remote environments. Proven track record of resolving 50+ tickets per day, managing invoicing, refunds, and account reconciliations, and recovering over $1M in past-due revenue through proactive outreach. Experienced in Salesforce, QuickBooks Desktop, and cross-functional collaboration to improve response times, accuracy, and customer satisfaction. Known for being reliable, detail-oriented, and calm under pressure while handling complex billing and support issues. Seeking a fully remote customer support, billing, or operations role where I can contribute strong problem-solving skills, ownership of accounts, and a customer-first mindset.