Monica Aarthi.R

Led team handling with clear ownership of allocation, escalation management and performance follow-up across daily operations. Managed stakeholder expectations across Instock, Sourcing, Program and Supply Chain teams with structured communication and issue closure. Acted as a subject matter expert by clarifying SOPs, resolving process ambiguity and driving consistent execution across teams. Supported supply chain workflows through purchase order handling, vendor coordination and launch readiness activities. Strengthened launch quality by focusing on detail page accuracy, defect-free execution and root cause closure before release. Created visibility through metrics, dashboards and tracking mechanisms to improve control, accountability and throughput. Operations lead with clear ownership of allocation, escalation, and performance follow-up across day-to-day work. Partnered closely with Instock, Sourcing, Program, and Supply Chain stakeholders, setting expectations early, communicating in a structured way, and driving issues through to closure so decisions and handoffs stayed aligned. Served as a subject matter expert on SOPs and process standards: clarified ambiguous steps, answered how-to and why questions, and reinforced consistent execution so teams followed the same playbook instead of inventing local workarounds. That reduced rework, shortened decision cycles, and made escalations more predictable because everyone shared a common definition of done. Supported core supply chain workflows end to end—purchase order handling, vendor coordination, and launch readiness—so inventory, timing, and partner commitments stayed visible and actionable. Ahead of launches, focused on quality gates: detail page accuracy, defect-free execution, and root-cause closure before release, treating launch readiness as a controlled process rather than a last-minute scramble. Built operational visibility with metrics, dashboards, and tracking mechanisms that improved efficiency