Mokshagna Dupicherla

SITE RELIABILITY ENGINEER (SRE) | PRODUCTION SUPPORT ENGINEER | APPLICATION SUPPORT ENGINEER Application Support and Reliability Engineering professional with 4+ years of experience supporting business-critical enterprise applications across Telecom, Mortgage, ITSM, Data Warehouse, and Monitoring domains. Experienced in Site Reliability Engineering (SRE), IIS Administration, Windows Server Management, Application Monitoring, Incident Management, Release Management, Deployment Support, SQL Troubleshooting, Root Cause Analysis, and Performance Optimization. Demonstrated success in maintaining high application availability, resolving critical incidents, improving service reliability, supporting production deployments, monitoring infrastructure health, and collaborating with cross-functional teams to ensure operational excellence and SLA compliance.