I am a Customer support lead with 2+ years of experience in financial services, specialising in team supervision, escalation management, and account administration. Promoted twice within 12 months — from support agent to team lead — at a proprietary trading firm. Experienced handling sensitive client issues in a fast-paced, regulated environment with a strong track record of accuracy, cross-team coordination, and client communication in English.
Member Since
April 22, 2026
Last Active
2 months ago
