Miruna Stroe

Customer Support Specialist with 4+ years of experience managing high volumes of inbound customer interactions, resolving tickets efficiently and maintaining near-zero error rates in data entry. Mathematics & Computer Science graduate with strong skills in digital tools, multilingual communication (Romanian, English C2, German B2) and support platforms. Proficient in Microsoft Office, Google Workspace, Zoom and Microsoft Teams; currently developing hands-on knowledge of Zendesk and SevDesk, with a proven ability to quickly learn new tools and platforms. Fully available for remote work (EET / UTC+2/+3).