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Mila Drenska

Live Ops

Bulgaria UTC+2
English
Fluent
Remote experience
3+ years
US overlap
2-4 hours
Availability
1 month notice

Hello, My name is Mila, I am a LiveOps Specialist, serving as the technical bridge for player-facing teams. I specialize in translating complex backend data and production logs into clear, actionable root-cause explanations that help agents resolve escalations - I define the specific messaging CS teams should communicate back to players to ensure accuracy and maintain trust during live service incidents.

At a glance

Looking for
Full-time Part-time Freelance
Open to
Video Interview
NDA
Messaging coming soon

Skills

Campaign Building

Membership Details

Member Since

February 23, 2026

Last Active

7 months ago