Miguel Claudino

Professional with 4+ years of experience in Customer Support and Customer Success, complemented by hands-on work in data analysis and Python development. I’m particularly interested in data-driven environments, automation, and continuous process improvement. I’ve worked in technology companies and high-volume operations, operating at the intersection of technical support, systems, data analysis, and customer experience. My experience includes investigating complex issues, analyzing operational metrics, and supporting data-informed decision-making. My career combines practical experience in technical operations with continuous learning in software development and data science, including Python, SQL, data analysis and visualization, and Machine Learning fundamentals. I’m seeking opportunities where I can leverage technology to drive efficiency, scalability, and real business impact. I’m comfortable working in multicultural and global environments, with fluent English, professional Spanish, and basic French, and I communicate effectively with both technical and non-technical teams. Core skills: Python | SQL | Data analysis and visualization Technical support, Customer Success, and operations KPIs, operational metrics, and process improvement Automation and system integrations Analytical thinking and problem-solving 📩 Open to new opportunities — feel free to connect or reach out.