Michelle Onyegu

Messy inbox, disorganized operations, or slow customer response times? I help businesses stay structured, responsive, and efficient. I’m a virtual assistant with 5+ years of experience in administrative support and customer service and recent hands-on social media management. I specialize in keeping daily operations running smoothly through efficient email and calendar management, data entry, scheduling, and records organization. In my previous roles, I maintained 99% data accuracy across 100+ records, managed executive schedules with zero conflicts, and served as an administrative checkpoint, ensuring processes were properly reviewed before final approval. I have also improved workflow efficiency by introducing organized digital systems and structured record-keeping processes. I provide reliable customer support via email, chat, and phone, handling inquiries promptly and ensuring a professional and positive client experience. In addition, I support social media tasks including content planning, post scheduling, and maintaining consistent engagement to improve online presence. I type at 58 WPM with 100% accuracy and am highly detail-oriented, organized, and proactive. I’m comfortable using tools such as Google Workspace, CRM systems, Canva, and task management platforms like Trello, Notion, and Asana. I also enjoy exploring new tools and workflows and am open to expanding into areas such as AI-assisted tasks, prompt writing, and voice-over projects. I am currently seeking remote opportunities as a virtual assistant, customer support specialist, or social media assistant, where I can streamline operations, support teams, and contribute to business growth. Available to work across different time zones.