Michelle C

I believe I meet all the essential criteria for the role. I have over 20 years of customer service experience, and feel I can make an effective and immediate contribution to your team. Throughout my career, I've excelled in roles that focus on helping others. I work to defuse tension by addressing issues head-on, making customers immediately aware that I am on their side and ready to assist. I've built an excellent history of restoring customer satisfaction. Leveraging my strengths in communicating and inbound call handling, combined with proficiency in quality assurance, I am well-prepared to deliver top-quality service. My willingness to help extends to my co-workers and management team as well, and I am consistently commended for balancing individual work priorities with contributions to team goals. I have learned to build rapport and lead by example to cultivate collaborative and cooperative team efforts. Whether I'm assisting customers or supporting my team, my main priority is to contribute wherever I can. I have been out of the field for a time due to some unexpected medical issues. Everything has been taken care of and I am ready to get back into the workforce. I would be open to elaborate more if you have further questions! Please take a look at my enclosed resume for more details about my work experience and qualifications. I'd really like to speak with you more about the position, and I look forward to hearing from you soon. I am sure that you are very busy, so I greatly appreciate your time and attention.