Micheal Opawole Oluwaseun

I'm a final year Industrial Relations & Personnel Management student at Michael Okpara University of Agriculture, Umudike, with over 2 years of experience in people-facing roles. I work as a Field Marketing Officer for Loan & Micro-Savings (Daily Thrift / Akawo) Services, where I explain financial products mouth-to-mouth, build trust with clients, and resolve concerns face-to-face. At my last roles, I achieved: 1) Built a loyal client base for loan and daily contribution savings through offline relationship marketing and follow-up, increasing repeat savings. 2) As Security Personnel, I maintained calm, empathetic communication under pressure while enforcing procedures and resolving visitor issues professionally. I also have experience in construction labour support, which taught me teamwork and time management in fast-paced environments. I specialize in complex customer interactions, empathy & de-escalation, explaining financial products in simple English, and accurate documentation. I am looking for a remote Customer Care Professional / Beneficiary Claim Support role where I can use my HR background and people skills. I am remote-ready with 30 Mbps down / 10 Mbps up, ethernet, private quiet workspace, and availability Monday-Friday 9:30am-6pm CST (3:30pm-12am WAT). Ready for 10 weeks structured training.