MA

Michael Adusei

SaaS Implementation Analyst | Turning Complex Workflows into Seamless User Experiences

Ghana UTC+0
English
Native
Remote Exp.
1-3 Years
US Overlap
4-6 Hours

Implementation & SaaS Systems Analyst with 2 years of experience configuring cloud-based workflows, building KPI dashboards, and onboarding users onto complex platforms. Reduced client support inquiries by 40% through targeted training and system optimization. BSc in Industrial Engineering — I approach every implementation with process efficiency in mind. Currently seeking a remote Implementation, Customer Success, or Operations Analyst role with a forward-thinking global team.

At a glance

Level Entry Level
Education Bachelor's
Industrial Engineering
Looking for
Full-Time Part-Time Contract Freelance
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Michael — Coming Soon

Skills

SaaS Workflow Power BI Tableau MySQL Data analysis Python Microsoft Excel Customer Support

Membership Details

Member Since

May 2, 2026

Last Active

2 months ago