Merry Chris Alsola

Hi, my name is Merry Chris Lugo. I have over three years of professional experience in customer service, chat support, payment processing, and data management. I started my career as a Customer Chat Support Representative at RWB Smart Solutions, where I handled customer inquiries, resolved issues, and provided excellent customer service through chat. I then worked as a Payment Processing Analyst at Interactech Smart Solutions, where I ensured accurate and secure financial transactions while maintaining data accuracy. After that, I joined Foundever as a Customer Service Representative, assisting customers with their concerns, processing requests, and delivering quality service. Currently, I work as a Data Management Analyst at One Visayan Gaming Corporation, where I manage and maintain data accuracy, ensure data security, and support business operations through organized data management. I earned my Bachelor's degree in Hotel and Restaurant Management from Cebu Eastern College, which helped me develop strong communication, customer service, and problem-solving skills. Throughout my career, I've developed strong attention to detail, analytical thinking, communication, and time management skills. I'm comfortable working in fast-paced environments, learning new systems quickly, and collaborating with teams to achieve goals. I'm now looking for an opportunity where I can contribute my experience while continuing to grow professionally. I'm a hardworking, adaptable, and reliable person who always strives to deliver high-quality work, and I'm excited about the opportunity to be part of your team.