Melissa Silva

Detail-oriented and adaptable professional with extensive experience in operational analysis, case management, and team coordination, including senior-level fraud and risk responsibilities at Patreon. Proven ability to lead workflows, train and mentor colleagues, and collaborate cross-functionally to resolve complex issues and strengthen organizational processes in regulated and customer-centric environments. Brings over 12 years of experience in language training and technical translation, enabling clear, accurate communication across diverse domains and cultures. Trusted contributor to high visibility projects for global organizations including Revolut, Airbnb, Apple, and Vodafone. Motivated to apply a multidisciplinary skill set to roles that value structure, collaboration, and thoughtful decision-making.